Last updated: February 21, 2025

Privacy Policy

This Privacy Policy explains how Hansu Power ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hansupower.com (the "Site"). It also applies to any communication with us related to the Site (collectively, the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and Services. When we use the term "personal information," we refer to data that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you submit directly through our Services may include:

• Contact details including your name, address, phone number, and email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, and security questions.

• Customer support information, such as messages you send through our Services.

Certain features of the Services require you to provide specific information. Choosing not to provide this information may prevent access to some features.

Information We Collect about Your Usage

We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include details about how you access and use our Site, including device information, browser information, network connection details, IP address, and other technical information.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

• Companies that support our Site and Services, such as Shopify.

• Payment processors who collect and process payment details to fulfill your orders.

• Online tracking technologies used by third parties such as advertising partners.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide the Services, including processing payments, fulfilling orders, sending notifications related to your account and transactions, arranging for shipping, and facilitating returns and exchanges. We may also enable Shopify to match your account with other Shopify services you may use.

Marketing and Advertising

We may use your personal information to send marketing and promotional communications via email, text message, or postal mail and to display targeted advertisements.

Security and Fraud Prevention

We use your personal information to detect, investigate, or take action regarding fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your credentials secure. Do not share your username, password, or access details. If you believe your account has been compromised, contact us immediately.

Communicating with You and Service Improvement

We use your personal information to provide customer support and improve our Services to ensure a positive user experience.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies used in connection with Shopify, see Shopify's Cookie Policy. We use Cookies to improve our Services, run analytics, and enhance user experiences. You may disable Cookies through your browser settings, but doing so may impact functionality.

Our website recognizes the Global Privacy Control (GPC) signal, allowing you to opt out of certain data uses. If GPC is enabled, we will process the request accordingly.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

• With vendors and service providers performing services such as IT management, payment processing, fulfillment, and customer support.

• With business and marketing partners for advertising purposes.

• With our affiliates or corporate group for business operations.

• In connection with a business transaction such as a merger or sale.

• To comply with legal obligations such as responding to subpoenas or law enforcement requests.

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy or security practices. Please review their privacy policies before providing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect their personal information. If a child has provided us with their data, a parent or guardian may request its deletion.

Security and Retention of Your Information

We take security seriously, but no system is completely secure. We recommend using secure channels for sensitive communications. The duration for which we retain personal information depends on legal requirements and business needs.

Your Rights

Depending on your location, you may have the right to:

• Access or obtain a copy of your personal information.

• Request deletion or correction of your data.

• Opt out of certain uses of your information.

• Withdraw consent for data processing.

• File an appeal if we decline a request.

To exercise these rights, please contact us using the details below. We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we process your personal information, please contact us. If unsatisfied with our response, you may escalate the matter with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country. When transferring data outside Europe, we rely on legally recognized mechanisms such as the European Commission's Standard Contractual Clauses.

Contact Information

If you have any questions about our privacy practices or wish to exercise your rights, you may contact us at:

Email: support@hspowerfitness.com
Address: 30 N Gould St ste r, Sheridan, WY, 82801, US